Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can contact us within 1 hour of placement to request changes or cancellations.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for 'Back in Stock' notifications on the specific product page.
Are the colors of the items accurate?
We strive to display product colors as accurately as possible, though slight variations may occur due to monitor settings.
How should I care for my TENA garments?
Specific care instructions are provided on the inner label of each garment to ensure longevity and quality.
Do you offer gift wrapping services?
Yes, premium gift wrapping and personalized notes can be added at the checkout page for a small additional fee.